HOW HOWARD SCHULTZ TRANSFORMED THE COFFEE INDUSTRY
How did Howard Schultz turn Starbucks into a $104 billion global brand with over 40,000 locations worldwide? The answer: Value Stream Mapping.
In this episode, we explore how Schultz applied continuous improvement principles to:
✅ Source high-quality coffee beans 🌱
✅ Retain talent through employee perks like health care and stock options 🧑💼
✅ Create an efficient process to serve world-class coffee in under 5 minutes ⏱️
Discover how Starbucks turned a simple cup of coffee into a luxury experience and a third place between home and work.
Responses