Strategies for Scaling AI in Operations

In this episode of The Impruvers Podcast, host Calvin L. Williams dives into insights from a recent VP of Operations roundtable to answer a critical question: Is AI a transformative force in operations, or just a passing trend?

Join us as we explore how leaders in the trenches are actively testing and scaling artificial intelligence. We cover:

• The Reality of AI: Why operations leaders agree that AI is a tool for driving efficiency and eliminating non-value-added time, rather than a threat that will eliminate jobs.
• Real-World Use Cases: How organizations are using AI to drastically reduce training times from 6 weeks to 3 days, automate tedious weekly reporting, and streamline quality control in the field.
• The Big Hurdles & Cons: A look at the real risks, including major security and data privacy concerns, accuracy issues requiring a “human in the loop,” and the danger of skill atrophy from over-reliance on AI.
• Deployment Strategies: A breakdown of the pros and cons of the three main ways companies are deploying AI: raw AI engines (like ChatGPT and Gemini), custom-built applications from consulting shops (like Imagine Q), and purpose-built integrated software (like Microsoft Copilot and Impruver).

Tune in to learn why taking a “people first” approach is essential, how to establish effective security guardrails, and why you should focus on solving specific operational problems rather than adopting AI just for the sake of it.

Sponsored by Impruver, providing the tools, tech, team, and training to empower the continuous improvement community.